Terms of Service

Welcome to HelpLoveSupport, an imprint of DreamEngine Publishing dedicated to empowering authors through professional publishing and marketing services. These Terms of Service ("Terms") govern your use of our website (helplovesupport.com) and our services, including publishing, marketing, website design, and KDP optimisation. By accessing our site or using our services, you agree to these Terms. If you do not agree, please do not use our site or services.

Acceptance of Terms

Your use of our site and services constitutes acceptance of these Terms, which may be updated periodically. Continued use after changes implies acceptance of the revised Terms. You must be at least 18 years old to use our services.

Services Provided

HelpLoveSupport offers hybrid publishing, assisted self-publishing, book marketing, social media planning, author website development (WordPress only), and KDP listing optimisation. Services are provided on a fee basis as outlined in your agreement. We aim to deliver high-quality editing, design, marketing, and distribution, but success is not guaranteed due to market variables.

User Obligations

You agree to provide accurate information, pay all fees promptly, and comply with applicable laws. Authors must warrant that their manuscripts are original, not infringing on third-party rights, and free of defamatory content. You are responsible for reviewing and approving all deliverables.

Intellectual Property

You retain ownership of your manuscript and rights not expressly granted. By engaging our services, you grant us a non-exclusive licence to edit, design, publish, market, and distribute your work as agreed. We retain rights to our tools, templates, and proprietary materials.

Payments and Royalties

Fees for services are due as specified in your contract. For hybrid publishing, royalties are typically 50/50 on net income after costs. Refunds are not provided for completed services. Late payments may incur fees.

Hybrid Publishing Offers

All Hybrid Publishing Offers made by us are conditional on the payment of all reasonable and agreed production costs. These costs include, but are not limited to, manuscript editing, cover design, and interior design for both print and ebook formats. The specific costs applicable to each publication will be agreed in writing with the author prior to commencement of work. Hybrid Publishing Offers are further dependent on the payment of the prevailing Publishing Services Fee at the time the offer is made. The Publishing Services Fee is subject to change. The fee applicable to an author is the fee in force at the date the offer is formally accepted in writing.

Warranties and Liabilities

We provide services "as is" without warranties of merchantability or fitness for a particular purpose. We are not liable for indirect, consequential, or incidental damages, including lost profits. Our liability is limited to the fees paid for the service. You indemnify us against claims arising from your content, including infringement or defamation.

Termination

Either party may terminate the contract for material breach with 30 days' notice. Upon termination, we may cease services, and you must pay outstanding fees. Rights revert to you, subject to ongoing royalties or licences.

Governing Law

These Terms are governed by the laws of England and Wales, without regard to conflict of laws principles. Disputes shall be resolved in the courts of England.

Changes to Terms

We may update these Terms at any time. Your continued use constitutes acceptance.

Contact us

To contact us, please use our contact page.

Last updated: 2nd September 2026